Terms of Service
Last updated: September 27, 2025
Acceptance of Terms
By accessing and using TeamNewAI's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Description of Services
TeamNewAI provides AI automation services including but not limited to:
- AI Chat Agents development and deployment
- Lead Generation automation systems
- CRM Integration and workflow automation
- Custom AI solutions and consulting
- Technical support and maintenance
User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information when required
- Use our services only for lawful purposes
- Not attempt to interfere with or disrupt our services
- Maintain the confidentiality of your account credentials
- Comply with all applicable laws and regulations
- Respect intellectual property rights
Service Availability
We strive to provide continuous service availability, however:
- Services may be temporarily unavailable due to maintenance or technical issues
- We do not guarantee 100% uptime
- We reserve the right to modify or discontinue services with notice
- Emergency maintenance may be performed without prior notice
Intellectual Property
All content, features, and functionality of our services are owned by TeamNewAI and are protected by copyright, trademark, and other intellectual property laws. You agree that:
- You will not copy, modify, or distribute our proprietary content
- Any custom solutions developed for you remain your property
- Our methodologies and frameworks remain our intellectual property
- You grant us permission to showcase your project as a case study (with your approval)
Payment Terms
Payment terms are established in individual service agreements. Generally:
- Payment schedules are outlined in project contracts
- Late payments may result in service suspension
- Refunds are handled on a case-by-case basis
- All fees are exclusive of applicable taxes
Limitation of Liability
TeamNewAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
Warranty Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. While we strive for excellence, we cannot guarantee specific results from AI implementations.
Confidentiality
We understand the importance of your business information. We commit to:
- Treating all client information as confidential
- Not sharing proprietary business information with third parties
- Implementing appropriate security measures to protect your data
- Signing additional NDAs when requested
Termination
Either party may terminate services under the following conditions:
- With written notice as specified in the service agreement
- Immediately for material breach of these terms
- For non-payment after grace period
- Upon completion of agreed services
Upon termination, you retain ownership of your data and custom solutions developed specifically for you.
Governing Law
These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or our services shall be resolved through negotiation, mediation, or arbitration as specified in individual service agreements.
Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of any material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: hello@teamnewai.com
Subject Line: Terms of Service Inquiry
We will respond to your inquiry promptly and work to address any questions or concerns.